Shipping policy
Thank you for choosing Logbook Librarian for your logbook needs. This Shipping Policy outlines the terms and conditions regarding the shipment and delivery of orders placed on our website.
Order Processing Time:
Upon receiving your order, we strive to process and prepare it for shipment as quickly as possible. Please allow 2 business days for order processing of non-personalized books. Please allow 7 business days for order processing of personalized books. During peak seasons or promotional periods, processing times may be slightly longer, and we appreciate your patience.
Shipping Methods and Delivery:
We offer various shipping methods to accommodate your needs. The available shipping options and estimated delivery times will be displayed during the checkout process. Please note that delivery times are estimated and may vary depending on your location and the shipping carrier.
Shipping Costs:
We offer FREE economy shipping within the United States. If you require faster shipping, we may be able to accomodate this with an additional fee for expedited shipping. Send us a message to request this prior to placing your order.
Order Tracking:
Once your order has been shipped, you will receive a shipping confirmation email containing the tracking details. You can use this information to track the progress of your shipment online. Please note that it may take up to 24 hours for the tracking information to be updated after the package is shipped.
Shipping Address:
Please ensure that the shipping address provided during checkout is accurate and complete. We are not responsible for delays or delivery issues resulting from an incorrect or incomplete address. If you need to update your shipping address after placing an order, please contact our customer support team as soon as possible.
Lost or Damaged Packages:
In the rare event that your package is lost or damaged during transit, please contact our customer support team immediately. We will work with the shipping carrier to initiate an investigation and resolve the issue as quickly as possible. Please note that resolution times may vary depending on the circumstances and the shipping carrier's policies.
If you have any further questions or require assistance regarding our shipping policy, please contact our customer support team at logbooklibrarian@gmail.com. We are here to provide you with a delightful shopping experience and ensure your logbooks are delivered to you in a timely manner.